HomeRun Homes Rent to Own Homes Blog

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HomeRun Homes is a centralized marketplace which helps people Find or Sell a Rent to Own Home, both Nationwide and Globally to the thriving Rent to Own Market. http://www.lease2buy.com
Showing posts with label support. Show all posts
Showing posts with label support. Show all posts

March 26, 2010

New Support Contact System

Happy Friday to all,
Just a quick heads up to let you know that we have upgraded our Support Contact System. We have done some exhaustive work and found a way to answer about 94% of the questions we receive with an Auto-reply. Indeed, the answers to the questions are on the site as well, however, when time is of the essence for someone placing an urgent Rent to Own Ad, we wanted to provide this convenience for them.

Previously, we had a basic contact system in place, but with out new upgrade, there is a form that will auto-reply with the most common answers (all but 6% of them!).

Thereafter, our support team will follow up with the customers/potential customers to ensure their needs have been met.

As for other business:
1. We have tweaked the page for "Secrets of Rent to Own" (The guidebook on Rent to own), so this is worth a glance - Click Here to Visit the Page.
2. Additionally, we all know the Housing numbers were not so great this week. There are some construction numbers coming out next week that are worth a glance.

Have a great weekend and Happy Rent-to-Owning !